At Pak Asian Foods AB, customer satisfaction is our priority.Due to the nature of grocery and food products, we cannot accept returns on perishable, frozen, refrigerated, or opened food items unless they are damaged, defective, or delivered incorrectly.If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of receiving your order. Please include your order number and clear photos of the product.If your claim is approved, we will offer one of the following:* Replacement of the product* Store credit* Refund to the original payment methodRefunds are usually processed within 5–10 business days, depending on your payment provider.We do not accept returns or refunds for:* Change of mind* Products opened or consumed* Incorrect orders placed by the customerIf you have any questions, please contact us at:Email: info@pakasianfoods.se