Privacy Policy

Last updated: November 11, 2026

Pak Asian Foods AB respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or contact us.

We process personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Swedish data protection laws.

1. Who We Are

The company responsible for processing your personal information is:

Company Name: Pak Asian Foods AB
Email: pakasianfoodsab@gmail.com
Country: Sweden

Pak Asian Foods AB acts as the data controller for the personal information collected through our online store.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name.
  • Billing and delivery address.
  • Email address.
  • Phone number.
  • Order details and purchase history.
  • Payment status and transaction information.
  • Information you provide when contacting our customer service.
  • Website usage information, including IP address, browser type and device information.

We only collect information that is necessary for operating our business and providing our services.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and manage customer orders.
  • To arrange deliveries and shipping.
  • To process payments and refunds.
  • To communicate with customers regarding their orders.
  • To handle returns, complaints and customer service requests.
  • To improve our website and shopping experience.
  • To prevent fraud and protect our business.
  • To comply with legal and accounting obligations.
  • To send marketing communications where legally permitted.

4. Legal Basis for Processing

We process personal information under the following legal bases:

Contractual necessity: To process your orders, arrange deliveries and provide customer support.
Legal obligations: To comply with Swedish accounting laws, tax regulations and other applicable legal requirements.
Legitimate interests: To prevent fraud, maintain website security, improve our services and protect our business.
Consent: Where required, for example, for certain marketing communications and non-essential cookies.

You may withdraw your consent at any time where processing is based on consent.

5. Sharing Your Information

We do not sell your personal information to third parties.

However, we may share necessary information with trusted service providers to operate our online store and fulfil customer orders.

These may include:

  • Shopify: Our e-commerce platform, which hosts and operates our online store.
  • Payment providers: To securely process payments and refunds.
  • Delivery and courier companies: To deliver customer orders.
  • IT and website service providers: To maintain our website and technical services.
  • Authorities: Where disclosure is required by applicable law.

These service providers may only process personal information as permitted by applicable law and the arrangements governing their services.

6. Payment Information

Payments made through our online store are processed by third-party payment providers.

Pak Asian Foods AB does not intentionally store customers' full payment card details on its own systems.

Payment information is handled according to the security and privacy practices of the relevant payment provider.

7. Cookies and Website Tracking

Our website uses cookies and similar technologies to improve website functionality and shopping experiences.

Cookies may be used for:

  • Essential website functionality.
  • Shopping cart and checkout operations.
  • Website performance and analytics.
  • Marketing and advertising, where applicable.

Non-essential cookies and tracking technologies will only be used where the required consent has been obtained.

You can manage your cookie preferences through the available cookie settings on our website.

8. Data Retention

We only retain personal information for as long as necessary to fulfil the purposes described in this policy or as required by law.

For example:

  • Order and customer information is retained as necessary to manage purchases, deliveries and customer service.
  • Accounting and transaction records are retained for the period required under Swedish accounting legislation.
  • Marketing information is retained until you withdraw your consent or object to further marketing, as applicable.
  • Other information is deleted or anonymised when it is no longer needed.

9. Your Rights Under GDPR

Under GDPR, you have several rights regarding your personal information.

Depending on the circumstances, you have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Request restriction of processing.
  • Object to certain types of processing.
  • Request transfer of your personal information (data portability).
  • Withdraw consent where processing is based on consent.
  • Object to direct marketing at any time.

Some rights are subject to legal exceptions. For example, we may be required to retain certain accounting records even if you request deletion.

To exercise your rights, please contact us using the email address below.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

We work with established service providers, including Shopify, to support the security of our online store and customer information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. International Data Transfers

Some of our service providers, including Shopify and other technical providers, may process personal information outside Sweden or the European Economic Area (EEA).

Where personal information is transferred outside the EEA, appropriate safeguards will be applied in accordance with GDPR requirements.

12. Children's Privacy

Our online store is intended for general consumers and is not specifically directed at children.
We do not knowingly collect personal information from children without an appropriate legal basis.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements or data protection practices.

Any updates will be published on this page, together with the updated revision date.

14. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information or wish to exercise your GDPR rights, please contact us:

Pak Asian Foods AB
Email: pakasianfoodsab@gmail.com
Country: Sweden

15. Right to Lodge a Complaint

If you believe that we have processed your personal information in violation of applicable data protection laws, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY).

Website: https://www.imy.se/